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Client reviews and testimonials

Hello! My name is Karen and I brought my Conn 8D French Horn in last week for cleaning, restringing valves and minor repair to the thumb valve linkage. Your repairman, Matt, did an outstanding job! My horn is so responsive and has never been more enjoyable to play. I'm just a student, so to play an instrument that functions at 100% is a major boost. I will always entrust Matt and your store to service my horn. Also, thank you for promptly performing the above service. Having a loaner was helpful as well. Most sincerely,

Karen C. (consumer)

This process you have is AWESOME. Very efficient and convenient! THANKS

D303 Parent regarding online rental system

I would like to express my thanks for making this such an easy thing for me. I called several stores, all of which made the renting/buyout too complicated and/or insanely expensive. I felt your contract was very straight and to the point and extremely reasonable. When we came to pick up our cello, your staff was very pleasant and had everything ready and waiting for us. Thank you again for such great service.

D204 Parent

Thank you both, and your staff, for the thoroughly professional and caring way you handle the needs of our band program at St. Pat's (St. Charles).

Lynne Green (director)

Thank you for your great customer service. I have recommended your business to others that have beginning band and orchestra students.

Jeanette S. (consumer)

What a great article (about your store in Music Inc)! Please accept my sincere conragtulations. Through my connection with you both, I can speak to an important component of your success that was never addressed in the article: you are loving, caring, compassionate people who take on EXTRA responsibility to help others. THAT is a HUGE part of the success you have achieved.

John D. (director)

We just wanted to drop you a line to say thank you for everything that you do all year long. Your entire staff is always courteous and professional, and it actually amazes us time and time again how quickly instruments are repaired, questions are answered, etc. Not only that, but we feel that you go above and beyond for your music teachers.


Once again PM Music has come through like a champ! All the beginner instruments neatly delivered, each with plastic bags containing the items each student has purchased, along with folders for everyone. You guys continue to impress me. Thanks for making my job easier.

Dan M. (director)

We tried to come up with a way to really thank you, but nothing seems to suffice. All we can think to do is continue to tell every fellow band or orchestra director about PM Music and how wonderful you guys are. There are so many little things you do for us that I am not mentioning, but I want you to know they are not taken for granted. You guys are the best! Thank you so much for everything.

Karen M. (director)

This is a great place for instrument rental or purchase, instrument repair, sheet music, and all things for musicians. Their service is great, and everyone there knows their stuff! They have private lessons, and their teachers are experienced and great! They do a recital in the fall so the students can show what they have learned. Check here before you rent or buy an instrument. They also often have used instruments to purchase.

(Review from

PM Music Center has been our full service supplier of band and orchestra instruments for the past 10 years. Over this period of time the folks at PM have always gone the 'extra mile' to insure that our band and orchestra students receive quality rental instruments and service at a very reasonable price. Their reliable and accurate service to our 450+ instrumental music students is second to none. The staff are courteous, knowledgeable and hard working, which is why I would recommend them to any directors looking for a new full service band/orchestra supplier.

Tom C. – LaGrange (director)

Welcome to the greatest place on earth. The staff is knowledgeable and friendly. The teachers are awesome, well educated and provide my students with the private instruction to help slow learners catch up and advanced students soar ahead. If you are considering having your child take private lessons in the Naperville/Aurora area there is no better environment


I was first introduced to PM Music Center when I became a band director at Hillside School in Hillside, IL. I decided to give them a try and stuck with them for the ten years that I've been here. The people at PM Music bend over backwards to take great care of their customers. They view their customers not as dollar signs, but as people and they have always provided this school and community with whatever we need.

Daniel Greubel (director)

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