Mon-Thurs: 10am-7pm • Fri-Sat: 10am-5pm • Sun: Closed
Making music affordable since 1982
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Returns


Merchandise Returns:

Music, accessories and gift items can be returned within 30 days with receipt of purchase.  Items must include everything they came with and must be in sellable condition. 

Certain items are not returnable.  They include:  mouthpieces, opened reeds, bell covers, face masks, harmonicas, recorders, kazoos and microphones. 

All instruments (band, orchestra, fretted, percussion,  pianos and keyboards) have a 7 day return policy and must be in the original condition they left the store. 

Special Orders and Clearance items are Non-Refundable. 

 

Rental Returns:

Rental down payments (first 3 months) are Non-Refundable.

To return your rental, please bring it to our location or Contact Us to arrange for an in-school pickup if we deliver to your school.  

Please be sure to include all necessary instrument components (example: mouthpiece, sax neck, practice pad, etc.)  that pertain to your rental.  If you are unsure, please Contact Us.

All payments will cease when your instrument is in our store and has been successfully returned.

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