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Rental FAQs
Go to Rentals
Our prices are one of the most affordable in
the Chicagoland area. Rentals begin at only $24/month and increase depending on which
instrument you decide to rent. You can view and download a copy of our rental pricing sheet
here.
If we make deliveries to your school, your rental will arrive before the first day of band or orchestra. You can also pick up your rental at our store in 2 business days after you submit the order online. Shipping options are available as well.
As long as your rental payments are current, you’re covered for theft, fire, and any damage to the
instrument. In the event of theft, a police report is required. This coverage is FREE!
You can easily reserve an instrument by completing a contract on our website. Click on the "Rentals" tab and then click on the "Get Started" button to start the quick and easy process. To ensure that your instrument is ready when you need it, we encourage you to reserve your instrument sooner rather than later. Although you make your initial payment when you submit the order online, your rental contract doesn't officially begin until your pickup or delivery date, so you can reserve your instrument weeks or even months in advance. If you want to pick up your rental in store, it will be ready in 2 business days after you submit the order online.
You’re more than welcome to return your rental at any time
by either visiting us in store or leaving the instrument with the band/orchestra director if we
service your student’s school.
Upon returning your instrument, you will not be responsible for any further payments.
Additionally, any equity built up towards the purchase of an instrument will cease.
*REMINDER* The first 4 months' payment of the rental are non-refundable upon return and payments do not stop until we have the instrument back at our location.
Yes!! We do encourage you check with your director first. There is no charge for switching instruments in the same category (Band vs. Orchestra). The only thing you pay would be the difference in rental charges. There is also no charge or rental rate increase with orchestra instrument upsizing.
This depends on if you’re renting a
band or orchestra instrument.
Band: With our New Rent-to Own Program, ALL of your band rental payments go toward the purchase of your current instrument. If you choose to purchase before the terms end, we will take 25% off your remaining balance.
Orchestra: You will receive a brand new, full-size instrument when you decide to purchase by using all rental payments made (up to 40% List Price) of the instrument.
You’re not required to return your rental instrument for
the summer. If you do, please keep in mind that any equity you’ve built up towards the
purchase of an instrument will expire. We strongly encourage students to take lessons over the
summer to better prepare them for the next school year.
Lesson FAQs
Go to Lessons
Sign Up Today - One simple click at the bottom of our Lessons page. You choose your
teacher, lesson time slot and complete your registration with No Fees involved.
Lessons are typically 30 minutes long, once a week. Some teachers offer extended
lesson times.
The cost per lesson is created by each teacher and ranges from
$25 - $35. Teachers take payment directly and should be paid on a monthly basis.
You can request a lesson by contacting our lesson coordinator at
[email protected] and we’ll follow up with you.
Yes! Some of the teachers at PM Music Center have the option to teach virtually for
those that wish to stay at home. You can find this information when you choose your
time slot on our registration page.
We currently offer lessons for band and orchestra instruments, piano, guitar/ukulele,
and vocal.
Absolutely! On top of our interviewing and qualifications process, we perform a full
background check on all teachers & employees here at PM Music Center.
Just speak with or contact your teacher directly. Once you register you will have direct
contact information with your instructor.
After signing up for virtual lessons, the teacher will reach out to you about what platform
would work best. Please make sure you have a quiet room, a webcam, and mic to work
with.
Warranty FAQs
Contact Us with questions
Any NEW student
model, intermediate, or professional level instrument purchase comes with an automatic
one-year PM repair warranty. Instruments purchased elsewhere may be eligible for a
warranty depending on condition and make/model determined by one of our technicians
after repairs are completed.
You’ll be given one free, basic cleaning
a year completed by one of our expert technicians. Any repairs are also covered for
the duration of the warranty. Parts and irreparable damage are the only items NOT included
with your warranty. Orchestra instrument warranties DO NOT cover the cost of strings or
bow rehairs, but the labor cost is completely free.
Warranties expire after one year after the date of purchase.
You will be notified via mail when your warranty is
soon to expire. At that time, you may choose to call or visit our store to pay the amount to renew
your warranty.
A comprehensive list of warranty pricing for both
band and orchestra instruments is available by contacting our Communications Center at
630.978.9927.